A company with a reputation of years gone by - THEY ACTUALLY MEAN 100% GUARANTEED AND STAND BY THEIR WORD! They installed a system for me at a price that no one could beat (I had several estimates). The salesman John made me feel comfortable and guaranteed the system himself along with a written guarantee. The foreman, Dan Zufall showed up with a crew, installed the system in one day and left my basement swept, clean and everything back in place. A year and a half later I had some water issues, due to excess rain. I talked with the owner Jim and he had Dan's crew come out and clean my basement and returned at no cost to me and fixed my issue. They did this professionally and with no questions. The system is working and fine. I have a finished basement with drywall, carpeting and a beautiful extra living space that is dry and with no musty smell. They have restored my faith in home improvement contractors!
I just wanted to relay to you how professional and knowledgeable they were. It was very hot that day but they hustled to complete the job in a timely manner. What I liked the most....they even cleaned up. The team that was here was Daniel Zufall and Nikita.
John Dougherty was the salesman that was here. We loved his "no pressure" approach.
Please pass along a big "thank you" from us. With all the rain we have had this week, our garage remains DRY. We will not hesitate to recommend your company.
Just had my house waterproofed by American Waterproofers. In spite of the extra work because of my house being built in 1958, and the unusually warm weather that made my basement very hot they did a great job!
They did a very excellent job for us.
THE WORKERS WERE VERY PROFESSIONAL HARD WORKING POLITE AND THEY ALWAYS CLEANED EVERYTHING THEY DID EACH DAY. THEY WERE GREAT WORKERS. THE WORKERS DID A GREAT JOB. THEY KNEW EVERYTHING THEY HAD TO DO. THEY DID A GREAT JOB. NOW I AM SO HAPPY .MY BASEMENT IS NOW VERY VERY DRY THE AIR IN THE BASEMENT IS CLEAN.
thirty two feet of leaking basement wall cured in one day . happy? you better believe it.
American Waterproofers was recently contracted to correct our wet basement problem. The crew that arrived, led by Paul Silva, was exemplary to say the least. Mr. Silva was very meticulous with his work, took the time to answer all my questions in an informative and courteous manner and kept his crew working till each day's work was completed.
American Waterproofers were a blessing that came into my life and into my home at just the right time. I would recommend American Waterproofers to anyone having a water problem in their basement. Their system has worked amazingly and was well worth the money I spent.
I would like to thank your salesman Alan Nappi for his very professional, and yet, friendly salesmanship in representing your company...Because of the very cold day when [the crew] was working in the garage with the garage doors opened, a copper waterpipe that led to an outside faucet burst in the garage causing the water to shoot out to the ceiling and on the garage floor!
I called about five "24 hour emergency service" plumbers who said that they were too busy to come. I didn't know what to do, other than shut off the main valve, so I called Alan. He immediately drove over to my home, looked at the leak, turned off the shutoff to that pipe, went to Lowe's Store, picked up something to repair the leak, and immediately repaired the problem!
Since the day of installation, we have had a few storms and there has not been a drop of water in my basement. It's amazing since I used to get water that flooded 2-3 inches in one care. Even the musty smell was gone within a week!
Orlando and his crew were neat, punctual, and extremely polite. We are indebted to these gentlemen for their excellent work and great effort. Both my wife and I greatly appreciate their dedication and professionalism. We would be remiss if we did not note that everything Bernie promised was not only made good on, but improved upon. Thank you for providing such a great team
When a homeowner reflects on the choice of a service, it is a thrill to realize he has made a "perfect choice." Out choice of American Waterproofers to resolve the problem of water in our lower level was nothing short of splendid...In every way, you have fulfilled your promises and enforced the guarantee.
I am delighted to have my American Waterproofers installed and now look forward to the next big rain storm!
Paul Silva answered all of our questions and there was constant communication between use from beginning to end. We did not feel like we had to watch over this crew at any time. We felt totally comfortable with them. They didn't make a complete mess of things, in fact, they did their job and broom swept everything!
We were very pleased with the professionalism of your staff and the efficiency of your company. When my husband had thought that perhaps the supercrete was only placed on the floors your staff returned and satisfied his mind without hesitation.
Gave all the info up front we didn't have the work done yet but we are planning to have this done after Easter. The work has been done for 2 wks need to find out if the concrete should be wet or not with this work? There is no standing water on the floor any longer which is a good sign. These guys were very professional and did the job in 2 1/2 days